General Assistance

General Assistance Program

General Assistance provides temporary help to residents facing a financial emergency. Rebecca Hapgood serves as the General Assistance administrator.

Office Hours

  • Regular hours: Monday, Tuesday, Thursday, and Friday, 7:30am to 4:00pm, or by appointment
  • After-hours emergencies: (207) 592-9029 (Rebecca Hapgood)

Referral Resources

If you need help beyond General Assistance, these resources may help:

  • Maine 211 services: dial 211
  • KVCAP (Kennebec Valley Community Action Program): 1-800-542-8227
  • China Food Pantry: (207) 968-2421, 1320 Lakeview Drive, open Fridays and Saturdays from noon to 1:00pm
  • MaineHousing Eviction Prevention Program: MaineHousing Eviction Prevention Program details

Applying for General Assistance

To apply, complete the General Assistance application and bring the required documentation to your interview.

Ordinance and Maximum Benefit Appendices

General Assistance benefit maximums are set each year by ordinance appendix. The current ordinance and appendices are available on the Documents page.

Browse all General Assistance documents on the Documents page

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